HighFlyBet views online gaming as a form of entertainment. We are dedicated to providing a safe, secure, and responsible environment for all our users. Our Responsible Gambling Policy is designed to help you maintain control over your activities and to provide guidance if gambling stops being an enjoyable pastime.
Access to our platform is strictly prohibited for anyone under the age of 18. We conduct rigorous verification checks to ensure minors cannot open accounts or participate in our services. It is illegal for anyone under the age of 18 to engage in our platform's activities.
If you share your computer or mobile device with individuals under the legal age, we strongly advise utilizing parental control software to restrict access to our platform. Safeguarding your login credentials and ensuring you log out after each session are critical steps in preventing underage access.
We encourage all users to self-monitor their behavior. Warning signs that your activities may be becoming problematic include:
Spending more money or time than you can afford.
Chasing losses in an attempt to recoup funds.
Borrowing money to fund your account.
Neglecting personal, professional, or family responsibilities.
Feeling anxious or stressed about your platform activity.
To assist you in playing safely, we offer several user-managed tools:
Deposit Limits: You can set daily, weekly, or monthly caps on the amount of funds you can deposit into your account.
Loss Limits: Restrict the amount of money you can lose over a specified timeframe.
Session Limits: Control the amount of time you spend logged into the platform during a single session.
If you need a break, you can utilize our Time-Out feature to temporarily suspend your account access for a short period (e.g., 24 hours to 6 weeks). For those who require a more substantial break, we offer a Self-Exclusion program. By entering self-exclusion, your account will be locked, and you will be prevented from accessing our services for an extended duration (typically six months to several years). During this time, you will also be removed from our marketing lists.
Our support teams receive specialized training to identify and interact with users who may be exhibiting signs of problematic behavior. While we strive to monitor account activities for irregularities, the primary responsibility for safe play remains with the user.
If you feel that you are losing control, we strongly urge you to seek professional assistance. Numerous independent organizations and charities offer free, confidential advice and support for individuals facing gambling-related challenges.
We continuously review and enhance our responsible play initiatives. This policy may be updated to reflect new tools, industry best practices, and technological advancements.